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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell is recommended to run maximo.ear?

A) One is enough
B) At least three
C) At least five
D) At least two

2. A service provider company is managing 5,000 servers in their customers' environments. Their customers' 20 networks are isolated from each other but accessible through a firewall from the management network where IBM Tivoli Application Dependency Discovery Manager (TADDM) Storage Server resides. What would be the best TADDM architecture for this scenario?

A) TADDM Domain Deployment
B) TADDM Synchronization Deployment
C) TADDM Streaming Deployment
D) TADDM Storage Deployment

3. What are three valid delivery models for the IBM SmartCloud Control Desk? (Choose three)

A) Amazon Cloud
B) VM Image
C) On-premise traditional install
D) Google Cloud
E) Software as a Service
F) Infrastructure as a Service

4. Which statement is true about Key Performance Indicators (KPIs)?

A) KPIs must be specific, measurable, achievable, realistic, and timely (SMART).
B) KPIs should always be measured by percentage.
C) KPIs are defined according to the IT customer requirements.
D) KPIs always have to be adjusted to match the customer's actual status.

5. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, change, and configuration management processes. The solution must support several non-English UTF-8 languages and the customer prefers the solution is installed on Windows with a MS SQL database.
What are the limitations of language support in this scenario?

A) There are no special limitations. All required language supports can be installed using the product installation media.
B) Using MS SQL UTF-8 is not supported. In order to support non-English languages the special Microsoft language converter has to be installed.
C) Using MS SQL UTF-8 is not supported. Localization will be limited to languages supported by the Windows system code page.
D) If using MS SQL, only one language support can be installed -- either English or non-English.

Solutions: