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Oracle 1Z0-1034-21 Exam Syllabus Topics:

Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. Within add-ins, web-service calls must be handled with care in order to avoid performance concerns.
Identify two ways to support maintaining a responsive agent interface when using Connect Web Services for SOAP from anadd-in.

A) Identify your most common requests and pre-load those data in the getcontrol1 ( ) method of each of your add-ins.
B) Implement a caching mechanism, and a data expiration mechanism, within your model to avoid duplicate network traffic.
C) Update your user interface thread from your network-call thread to allow real time status updates.
D) Run network calls within a separate thread to avoid locking the user interface.
E) Implement a distinct model for each of your addins to avoid network contention.

2. Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
A)

B)

C)

D)

A) Option A
B) Option B
C) Option C
D) Option D

3. You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

A) Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.
B) Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
C) Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
D) Create a custom widget that removes undesired entries from the page by examiningthe output HTML.

4. Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.

A) RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport-
B) RightNowSyncPortciient.setReportFiiters can beused directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
C) An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
D) Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.

5. Which statement is true about the JavaScript API?

A) It is available as JavaScript objects and can be exposed through browser controls in a workspace.
B) It Is available when you use the Connect Common Object Model CCOM for API operations.
C) It cannot be used in Custom Object workspaces.
D) It comes with in-built exception handling.

Solutions: