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Avaya APSS Unified Communications Online Test Sample Questions:

1. For the Microsoft register Windows platform. one-X register Communicator can be deployed in two different ways: standalone and integrated with CES (client enablement services). With the integrated deployment, users have access to additional unified communication (UC) capabilities. What three additional UC capabilities are accessible to users? (Choose three.)

A) Ad-hoc audio conferencing
B) Video calling
C) Intelligent presence
D) Audio bridge conference control
E) Visual voicemail
F) Synchronized contacts
G) Message waiting indication

2. You are talking to Claudine, a CFO (chief financial officer). Claudine's business challenges are to manage the business in this economy, work with limited resources, and tightly control expenses. Which two of the Avaya capabilities will help with these business challenges? (Choose two.)

A) Add new communication features by replacing legacy systems.
B) Integrate legacy systems to take advantage of the current investment.
C) Enable first call resolution to improve customer service.
D) Realize cost savings through centralized management, SIP trunkingand tail-end hop off.

3. Your client is trying to decide whether to purchase Avaya AES (Application Enablement Services) or Avaya ACE (Agile Communication Environment). Which platform is compatible with ACE and not AES?

A) Communication Server 1000
B) Avaya Aura* Solution for Midsize Enterprise
C) Avaya Aura@ System Manager
D) Communication Manager as an evolution server

4. Avaya is bidding for a telecommunications project with the Government of India ("GOI") through one of its Partners. The GOI official who is in charge of the tender requests that the Partner arrange a site visit to Avaya premises to check out our facilities. This is part of the bidding process which authorizes the concerned department to undertake a capability study of all the bidders. The Partner and Avaya take the three (3) member GOI team on a tour of Avaya facilities and conduct a demo of our core offerings. At the end of the demo. Partner and Avaya serve refreshments i.e. tea/coffee and biscuits for the GOI team. Have the Partner and Avaya conducted themselves in compliance with Avaya policy?

A) No, because by hosting government officials, both the Partner and Avaya attempted to influence the government to secure a favorable response bid response.
B) Yes. because there was nothing wrong with facilitating the above since it was arranged pursuant to a legitimate government process (of reviewing bidder capabilities).

Solutions: