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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. Refer to the Scenario: IT-FAC.

With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?

A) The incoming trunk must be digital and the outgoing can be analog or digital.
B) The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
C) The incoming and outgoing trunk must be digital.
D) The incoming and outgoing trunk can be analog or digital.

2. Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?

A) Recording Library
B) Agent Dashboards
C) Realtime
D) Custom reports

3. Refer to the IT-FAC scenario and exhibits.



The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)

A) It uses a line of ruggedized endpoints.
B) It supports off-premise connectivity.
C) It operates on a separate DECT network.
D) It utilizes the WiFi network of APs.

4. One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?

A) Linux servers
B) CentOS servers
C) Expansion IP500 V2
D) SCN IP500 V2

5. Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.
What does this plug-In do for the users at Web Travellng.com?

A) it adds Outlook access to the one-X Portal desktop.
B) It adds Outlook access to the Avaya IX Workplace Client for IP Office.
C) It adds Avaya IX Workplace Client functionality to the Outlook window.
D) it adds a subset of one-X Portal functionality to the Outlook window.

Solutions: