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78202T Q&A - in .pdf
- Exam Code: 78202T
- Exam Name: Avaya IP Office™ Platform Support Online Test
- Updated: Sep 14, 2026
- Q & A: 190 Questions and Answers
- Convenient, easy to study.
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- Updated: Sep 14, 2026
- Q & A: 190 Questions and Answers
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78202T Q&A - Testing Engine
- Exam Code: 78202T
- Exam Name: Avaya IP Office™ Platform Support Online Test
- Updated: Sep 14, 2026
- Q & A: 190 Questions and Answers
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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Call Flow Configuration and System Monitoring | - SIP line behavior and en bloc dialing - System Status Application (SSA) usage - ARS short codes and routing control - Incoming Call Routes (ICR) and call handling |
| Data Backup, Restoration, and System Upgrades | - Upgrade planning and execution - Backup strategies and procedures - System restoration and recovery processes |
| Integrated System Logging and Network Diagnostics | - Network diagnostics using tools such as Wireshark - System logging and event analysis |
| System Status, Troubleshooting, and Alarm Management | - ISDN/PRI troubleshooting and alarm handling - System Monitor and debug tools - System Status Application monitoring - VoIP troubleshooting (latency, jitter, lag) |
| Understanding of Avaya IP Office Platform and Security Administration | - Security administration and service users - Session Border Controller and SIP security concepts - Core platform components and architecture |
Avaya IP Office™ Platform Support Online Test Sample Questions:
Question #1
Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?
- A. Check for an indicator light where the IP Phone is connected and listen for a dial tone.
- B. Replace the patch cord of the IP Phone, and if it boots up, make a call.
- C. Attempt to ping the IP Phone and make a call if the ping is successful.
- D. Validate that the gateway IP address is present in the IP Phone configuration.
Correct Answer: A 🗳️
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Question #2
After the first start-up of an IP Office™ system, some default security Rights Groups are available.
Which Rights Group allows access to the diagnostic application that provides real time status, historic utilization, alarm information, and more?
- A. TCPA Group
- B. Manager Group
- C. System Status Group
- D. Operator Group
Correct Answer: C 🗳️
Explanation: Only visible for PracticeDump members. You can sign-up / login (it's free).
Question #3
A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client's requirements, which level of deployment is required?
- A. the Avaya IP Office™ Preferred Edition
- B. the Avaya IP Office™ Server Edition Select
- C. a Dual Active Voicemail Pro license
- D. the Avaya IP Office™ Server Edition
Correct Answer: C 🗳️
Explanation: Only visible for PracticeDump members. You can sign-up / login (it's free).
Question #4
Which two profile licenses, that are used for user configuration, can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client)? (Choose two.)
- A. Power User
- B. Basic User
- C. Office Worker User
- D. Remote Worker User
Correct Answer: A,C 🗳️
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Question #5
A customer wants all users to import their Outlook contacts into their one-X Portal personal directories.
What is the recommended way for users to achieve this?
- A. Copy and paste all contacts from Outlook into the personal directory.
- B. Use a .csv format to import the Outlook contacts.
- C. Notify the customer that this is not a recommended practice.
- D. Add each Outlook contact individually to the personal directory.
Correct Answer: B 🗳️
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