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Apple Macintosh Service Certification Sample Questions:

1. When practicing component isolation, which ONE of the following components would NOT be a part of a minimal system configuration for a MacBook 13-inch (Mid 2010)?

A) Logic board
B) Power adapter
C) RAM
D) Optical drive

2. What is the function of the SMC in an Intel Mac?

A) The SMC controls the speed of the hard drive.
B) The SMC manages the amount of virtual memory used.
C) The SMC controls all aspects of power flow.
D) The SMC manages all communication with attached peripherals.

3.
You can use a higher wattage power adapter with an Apple portable computer, but you cannot use one with less wattage without potential operating issues.

A) True
B) False

4. Which of the following is NOT a good step to take when working onsite on a computer?

A) Check the polarity of the grounded power outlet.
B) Use a grounded ESD mat
C) Place parts on the floor
D) Wear a grounded ESD wrist strap.

5. Which part or parts of a CRT display should NOT be touched until after the display is disconnected from its power source and the CRT is properly discharged? SELECT ALL THAT APPLY

A) Anode aperture
B) Yoke assembly
C) Flyback transformer
D) High voltage cable
E) Front of CRT display
F) Outer plastic housing

Solutions: