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Apple OS X Support Essentials 10.8 Sample Questions:

1. How do you start up an OS X Mountain Lion computer in Safe Mode?

A) Hold down Shift during startup.
B) Hold down Command-Option-P-R during startup.
C) Open Terminal, type safe_boot, press Return, and then restart the Mac.
D) Start up from the OS X Recovery partition, and then choose Safe Boot from the Startup Disk menu.

2. You are configuring an OS X Mountain Lion computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?

A) Create a Guest account.
B) Create a Sharing Only account.
C) Enable the Guest account for login.
D) Create a managed account with Parental Controls.

3. From your OS X user account that has iCloud enabled, how can you open a TextEdit document that you stored in iCloud?

A) From the iCloud pane of System Preferences, select the TextEdit app and the document that you want to open.
B) In Finder, select iCloud > Open from the Go menu, and then select the TextEdit app and the document that you want to open.
C) In TextEdit, choose Open from the File menu, click iCloud, and then select the document that you want to open.
D) From the Applications folder, open the iCloud app, and then select the TextEdit app and document that you want to open.

4. You are configuring an OS X Mountain Lion computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?

A) Create a Guest account.
B) Create a Sharing Only account.
C) Enable the Guest account for login.
D) Create a managed account with Parental Controls.

5. On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

A) Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
B) Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.
C) Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
D) Choose Show View Options from the View menu, and select the option "Show all filename extensions."

Solutions: