Information-Technology-Management Q&A - in .pdf

  • Information-Technology-Management pdf
  • Exam Code: Information-Technology-Management
  • Exam Name: WGU Information Technology Management QGC1
  • Updated: Oct 08, 2026
  • Q & A: 214 Questions and Answers
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  • Updated: Oct 08, 2026
  • Q & A: 214 Questions and Answers
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Information-Technology-Management Q&A - Testing Engine

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  • Exam Code: Information-Technology-Management
  • Exam Name: WGU Information Technology Management QGC1
  • Updated: Oct 08, 2026
  • Q & A: 214 Questions and Answers
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WGU Information-Technology-Management Exam Syllabus Topics:

SectionObjectives
Topic 1: Information Security and Risk Management- Risk assessment fundamentals
- Security policies and compliance
Topic 2: IT Financial and Strategic Management- Alignment of IT strategy with business goals
- IT budgeting and cost management
Topic 3: Project and Service Management- Project lifecycle and methodologies (e.g., Waterfall, Agile)
- IT service management concepts (e.g., ITIL basics)
Topic 4: Systems and Infrastructure Management- Operations and maintenance management
- Infrastructure components and lifecycle
Topic 5: IT Management Fundamentals- IT organizational structures and roles
- IT governance principles

WGU Information Technology Management QGC1 Sample Questions:

Question #1

Which term is used to describe the business needs, justification, requirements, and boundaries of a project?

  • A. Project management
  • B. Project milestone
  • C. Project scope
  • D. Project plan
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

Which customer relationship management (CRM) feature includes digitized customer support processes, such as ticket routing and escalation?

  • A. Channel preference management
  • B. Interaction history management
  • C. Workflow automation
  • D. Response queue analytics
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

Which type of malware disguises itself as legitimate software to gain access to systems?

  • A. Trojan horse
  • B. Spyware
  • C. Keylogger
  • D. Rootkit
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

What is a benefit of manufacturing enterprise resource planning (ERP) systems?

  • A. Streamlined hiring processes
  • B. Improved material coordination
  • C. Enhanced supplier marketing
  • D. Customized machine software
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

Which cybersecurity method ensures that data remains unchanged during transmission?

  • A. Hashing
  • B. Authentication
  • C. Encryption
  • D. Access control lists
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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