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IBM Intelligent Operations Center Technical Mastery Test v1 Sample Questions:

1. The Intelligent Operations Center Standard Operating Procedure component has built-in objects for which of the following?

A) Service Requests and Incidents
B) Assets and People
C) Work Orders
D) All of the above

2. Where do you obtain the newly created report URL?

A) From a URL registration authority
B) There is no URL for a newly created report, youmust copy XML definitions into the portlet
C) From the IOC Report Services administration page for the report
D) From the browser entry field after report testing

3. The Intelligent Operations Center addresseswhich of the following customer pain points?

A) Operations Center buildings are expensive to build and maintain.
B) Lack of city-wide coordination and collaboration in the planning and execution of events,
along with the use of many disparate information
systems.
C) Discovery of natural resources within the city's boundaries requires costly legal council
and environmental studies.
D) Elected officials must spend considerable time and resource on campaign expenses.

4. Creating reports on alerts in IOC can be done easily using the reporting model included. Which of the following is a typical report you would expect to see?

A) None of the above
B) Show Alerts that have crossed network subnet boundaries
C) Show Alerts by urgency, severity, certainty or the combination of all three. These can start with a summary chart (such as a histogram by time period) and then drill into a detailed view.
D) Show Alerts by the financial impact that has been associated with them

Solutions: