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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. A technician needs to verify the license applied in Framework for an Avaya Contact Recorder Advanced (ACRA) To enable Trusted License, which feature must be checked under License Management?

A) Enable Named Employees Unit of Measure
B) Back Office - Item Tracking
C) Avaya
D) ACRA
E) AWFO

2. Which three statements are true about SQL Server Reporting Service (SSRS) requeriment to support reporting in both new and upgraded systems? (choose three)

A) It is required for Workforce Management (WFM) reports.
B) It is required for Forecasting and Scheduling Reports
C) It is required for Customer Feedback reports
D) It is required for Scorecards Reports
E) It is required for System logging reports

3. In which migration process to Avaya Workforce Engagement can the test mode migration be used?

A) Side-by-side
B) Server reuse
C) Site migration
D) In-place

4. During the upgrade to Avaya Workforce Engagement R20.X the thechnician is exporting the configuration of Data Center Zone to an xml file. What information is included in this XML file?

A) Servers role
B) Site servers
C) Enterprise Settings
D) Security settings

5. In the Avaya Workforce Engagement, which twostatementsabout framework license activation are true?
(Choose two)

A) The License Registration Key is generated during installation
B) The License Registration Key isgeneratedbefore the Enterprise Suite is installed
C) The License Reference number is generated when the customer order is placed
D) License activation requires Enterprise Manager access to the internet

Solutions: