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AB-210 Q&A - in .pdf
- Exam Code: AB-210
- Exam Name: Accelerating Sales Pipelines with AI in Dynamics 365
- Updated: Oct 22, 2026
- Q & A: 91 Questions and Answers
- Convenient, easy to study.
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- Updated: Oct 22, 2026
- Q & A: 91 Questions and Answers
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AB-210 Q&A - Testing Engine
- Exam Code: AB-210
- Exam Name: Accelerating Sales Pipelines with AI in Dynamics 365
- Updated: Oct 22, 2026
- Q & A: 91 Questions and Answers
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Microsoft AB-210 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Extend and enhance Sales | 10–15% | - Integration with Microsoft Copilot and Power Platform - Extending Dynamics 365 Sales with AI capabilities |
| Topic 2: Qualify and prioritize leads using AI | 15–20% | - Lead scoring and qualification models - AI-driven lead prioritization workflows |
| Topic 3: Optimize AI-driven sales | 20–25% | - Sales productivity and automation enhancement - Copilot and AI assistant capabilities in Sales |
| Topic 4: Configure Dynamics 365 Sales core features for AI | 15–20% | - Sales environment configuration - Data and process setup for AI features |
| Topic 5: Develop deals using intelligent opportunity research | 25–30% | - Opportunity insights and forecasting - AI-assisted deal progression strategies |
Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 Sample Questions:
Question #1
A company is using Dynamics 365 Sales.
The company is NOT using predictive lead scoring. The company has historical sales records for the last three years.
You need to configure a predictive lead scoring model.
What is the minimum number of records required?
- A. 40 qualified leads and 40 lost opportunities
- B. 40 qualified leads and 40 disqualified leads
- C. 40 qualified leads and 40 won opportunities
Correct Answer: B 🗳️
Explanation: Only visible for PracticeDump members. You can sign-up / login (it's free).
Question #2
A sales administrator evaluates AI recommendations after several months and notices increasing prediction accuracy. What most likely contributed to this improvement?
- A. Increased storage capacity
- B. Fewer CRM users
- C. More security roles
- D. More historical business outcomes
Correct Answer: D 🗳️
Explanation: Only visible for PracticeDump members. You can sign-up / login (it's free).
Question #3
A company is implementing the Dynamics 365 Sales mobile app.
The company requires setup of several push notifications for sellers who use the app.
You need to create the push notifications.
Which feature should you use?
- A. Classic flow
- B. Plug-in
- C. Cloud flow
Correct Answer: C 🗳️
Explanation: Only visible for PracticeDump members. You can sign-up / login (it's free).
Question #4
The remote sales workforce of your organization has been using the integrated Teams chat to collaborate internally. To save time, you indicate to the sales leader that suggested contacts can be displayed when a seller starts a new connected chat.
The sales leader asked you to configure the ability to use suggested contacts.
Which three rules does Dynamics 365 provide as default options to use for suggesting contacts?
Each correct answer presents a complete solution. Choose three.
NOTE: Each correct selection is worth one point.
- A. The Created By of the initiating record.
- B. The user assigned as your manager on your system user record.
- C. The system user who updated a timeline activity on the initiating record.
- D. The Last Modified By of the initiating record.
- E. The Record Owner of the initiating record.
- F. The Record Owner of your linked business unit.
Correct Answer: A,B,E 🗳️
Explanation: Only visible for PracticeDump members. You can sign-up / login (it's free).
Question #5
Hotspot Question
You are customizing a workspace in the sales accelerator.
The workspace must display the industry of a company.
You need to configure the work item appearance for a company.
Which two settings should you modify? To answer, select the appropriate UI element in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
The correct two UI elements are the Select record type dropdown and one of the Customize field dropdowns on the work item card. In Dynamics 365 Sales, a "company" record is represented by the Account table. The screenshot currently shows the selected record type as Contacts, which would expose contact-related fields such as Full Name, Job Title, and Company Name. That is not the correct entity if the requirement is to display the industry of a company. Therefore, the record type must first be changed to Accounts.
After selecting Accounts, modify the card layout by selecting the Industry field in the Customize section. Microsoft's sales accelerator workspace guidance states that work item appearance can be customized for each record type so sellers see the most relevant information in their work list.
The work item appearance page lets administrators choose the record type and configure the fields displayed on the work item card.
Do not modify Lock customization as the answer target. That controls whether users can personalize the layout; it does not select the account entity or display the Industry field.
Viewing page 1 out of 19 pages.
Viewing questions 1-5 out of 91 questions.
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