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Microsoft AB-410 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Create intelligent applications | 25-30% | - Create canvas apps
- 1. Implement error handling and testing
- 2. Integrate Copilot Studio agents
- 3. Build apps using data sources
- 4. Use Power Fx and reusable components
- Create model-driven apps
- 1. Design forms and views
- 2. Create apps using natural language tools
- 3. Build dashboards and charts
- 4. Manage access and security roles
|
| Topic 2: Create a foundation for intelligent applications | 25-30% | - Design Microsoft Power Platform solutions using AI-enabled tools
- 1. Analyze requirements to identify components and implementation options
- 2. Apply ALM strategy and solution design
- 3. Recommend extensibility options
- 4. Evaluate built-in agents for business solutions
- 5. Recommend environment types
- Build data models in Dataverse
- 1. Configure forms, views, and security
- 2. Configure relationships and constraints
- 3. Configure calculated, rollup, prompt, and summary columns
- 4. Create and modify tables and columns
|
| Topic 3: Build business application logic and automation | 40-45% | - AI prompts and models
- 1. Configure prompt inputs and knowledge sources
- 2. Build prompts using AI Hub templates
- 3. Consume AI models in apps and flows
- Business logic
- 1. Implement calculated and formula columns
- 2. Configure business rules and process flows
- 3. Evaluate business automation use cases
- Create cloud flows
- 1. Implement conditions, loops, and error handling
- 2. Design triggers and actions
- 3. Use connectors and approvals
|
Microsoft Building Intelligent Applications Sample Questions:
A company is designing a Power Platform solution that includes a model-driven app used by customer service representatives to manage support cases.
The company is evaluating which solution component to include in the app. The solution must meet the following requirements:
- Users must interact with system-generated responses while working
within forms and views.
- Responses must reflect the current data and context in the app.
- Users must remain within the app while interacting with the solution.
You need to recommend solution components for the app.
Which two components should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Smart assist
- B. App assistant agent
- C. Business rules
- D. Copilot Studio agent
Answer: B,D
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Case Study 1 - Contoso, Ltd
Background
Contoso Ltd. is a global renewable energy provider that operates wind farms and solar installations. The company is modernizing its maintenance and operations platform. The company plans to implement a Microsoft Power Platform solution for the operations team. The implementation will include Microsoft Dataverse, a model-driven app, and Power Automate cloud flows.
The company is building and testing a new model-driven app named Operations. The solution will support operations managers, regional coordinators, and field technicians. The app must integrate with an external cloud-based system that manages onboarding of field technicians.
Contoso Ltd. plans to improve data quality and enforce consistent business logic across the app and automation processes.
Technical environment
Contoso Ltd. has an Identity and Access Management (IDAM) department that manages security.
The company has one Power Platform environment named Production, where all building and configuration take place. Auditing is disabled.
The Production environment has the following security configurations:
- IDAM has a Microsoft Entra security group named Contoso Ltd. QA. This security group will assign all members a Power Apps license.
- IDAM created a Quality Assurance security role that grants read and write access to all custom tables.
- IDAM also created a team named Testers in Dataverse, of a Microsoft Entra group team type.
The team is configured for the Contoso Ltd. QA security group. The Testers team is assigned the Quality Assurance security role.
Microsoft 365 environment
All Contoso Ltd. managers are included in a Microsoft 365 group named Managers. The group is NOT enabled for email.
The company shares a SharePoint list with a key customer: Alpine Ski House. Alpine Ski House staff members can add new maintenance requests, which are then checked and marked as reviewed by Contoso Ltd.
Current issue:
A new QA tester joins Contoso Ltd. The IDAM department adds the new tester to the Contoso Ltd. QA security group. However, the new tester is not listed in the Testers team as a member.
Other applications:
A separate software-as a-service (SaaS) solution named TechCheck manages technician onboarding. The TechCheck solution is set up as follows:
- TechCheck assigns a unique number named Ref to all technicians.
- Users cannot make changes to the TechCheck data model.
- Users cannot use the same TechCheck ref on more than one Technician row.
Automation requirements
Contoso plans to use Power Automate to develop a Maintenance Request Approval flow. The flow must meet the following requirements:
- Create a Maintenance Request row in Dataverse when either of the following occurs:
- An item is added to the SharePoint list by the customer with the Priority property set to High.
- Any item is checked and marked as reviewed by a Contoso Ltd. representative.
- Seek maintenance request approvals from managers through both email and a Microsoft Teams message after they have been reviewed:
- Requests require approval from all managers.
- If one manager rejects the request, approval must not be granted.
- The result of the approval request must be sent to the initial reviewer in an email. The subject line must set the response as either Approve or Reject.
Contoso Ltd. requires the following table logic:
- If a user tries to enter a price greater than the cost on a new Asset row, the row must display an inline error message.
- If a user tries to save changes to a Technician row where the TechCheck ref column is empty, the action must be prevented and a message explaining the action must be displayed.
Any updates made to Technician profiles in TechCheck must be mirrored in Dataverse by using a custom integration. The developers building the integration require an index for performant searches on the Technician table.
Data model and app design
Contoso Ltd. plans to use Dataverse as its central data platform. Log storage must be minimized.
Tables
The following tables are required for data modeling and the app design:
- Assets: Stores information about solar panels and wind turbines
- Maintenance Requests: Tracks issues and maintenance activities. The table must include the following columns:
- Request ID (auto-number)
- External Request Code (text)
- Assigned
- Technician (lookup to Technicians)
- Report (lookup to Maintenance Reports)
- Technician updated (Yes/No)
- Maintenance Reports: Tracks the results of maintenance reports
- Technicians: Stores technician assignment data. The table must include the following columns:
- Full Name (Text)
- Mobile phone number (Text)
- Email (Text)
- Seniority (Choice)
- TechCheck ref (Text)
Data modeling
The data model must provide the following functionality:
- Maintenance Requests must:
- be uniquely identifiable across systems.
- have two inactive statuses, Cancelled and Duplicate.
- If a new option is added to an existing set of options, it must be made available automatically for selection on all columns that use the set.
- A new column named Priority must be added to multiple tables. Users must be able to select only one option from the following set per row:
- Low
- Medium
- High
- Critical
Changes to the Technician column on Maintenance Requests must be tracked for compliance purposes. Rows must include the names of previous and current technicians and the time of the change.
Relationship requirements
- One asset can be related to many maintenance requests. A maintenance request can have many assets.
- A maintenance request can have only zero or one maintenance report.
- Only one Technician can be related to a Maintenance Request at a time.
- When a Maintenance Request is deleted, any Maintenance Reports associated with it must also be deleted, but this action should be prevented if there is value in the Technician lookup.
- When a Maintenance Request is assigned to a different owner, the Maintenance Report associated with it must be reassigned to the new owner as well, but the associated Technician should stay with the current owner.
App design
The Technicians table contains the following public views:
- Senior Technicians
- Junior Technicians
The Senior Technician view must be available through the table list view selector to a set of specific users only.
A tester creates a personal view named Hot Assets on the Assets table. The tester recognizes that the view is useful for the entire testing team. The view must be made accessible to the team.
You need to run the App access-checker. What should you use as the input?
- A. Username of the manager
- B. Testers group team
- C. Contoso Ltd. QA security group
- D. Email address of the new QA tester
Answer: D
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A company is implementing uniform data validation across multiple forms.
The company has the following business logic requirements:
- Enforce validation across multiple forms.
- Minimize logic duplication.
You need to implement business logic.
What are three approaches you can use? Each correct answer presents a complete solution.
(Choose three.)
NOTE: Each correct selection is worth one point.
- A. Automated cloud flows
- B. Client scripting
- C. Instant cloud flows
- D. Business rules
- E. Power Fx functions
Answer: B,D,E
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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear in the review screen.
You administer the Microsoft 365 and Microsoft Power Platform environments for Contoso, Ltd.
The company has a model-driven app that is used to track customer interactions with employees.
The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name: [email protected].
After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign in name for the user without losing any application history.
Solution: Change Elizabeth's username in the user record for the app.
Does the solution meet the goal?
Answer: A
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A company is developing an intelligent customer support application using Azure AI services. The solution must analyze customer conversations, identify user intent, and provide automated responses while maintaining conversation context across multiple interactions. The development team wants a managed service requiring minimal machine learning expertise. Which Azure capability should be implemented?
- A. Azure Kubernetes Service inference clusters
- B. Azure Machine Learning custom models
- C. Azure Synapse predictive analytics
- D. Azure AI Language conversational language understanding
Answer: D
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