CTFL-UT Q&A - in .pdf

  • CTFL-UT pdf
  • Exam Code: CTFL-UT
  • Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
  • Updated: Nov 08, 2026
  • Q & A: 40 Questions and Answers
  • Convenient, easy to study.
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  • Exam Code: CTFL-UT
  • Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
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  • Updated: Nov 08, 2026
  • Q & A: 40 Questions and Answers
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CTFL-UT Q&A - Testing Engine

  • CTFL-UT Testing Engine
  • Exam Code: CTFL-UT
  • Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
  • Updated: Nov 08, 2026
  • Q & A: 40 Questions and Answers
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ISQI CTFL-UT Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Fundamentals of Usability Evaluation20%- Human-centered design process
- Evaluation types: inspection, testing, inquiry
- Goals, metrics and measurement
Topic 2: Usability Test Planning and Reporting10%- Stakeholder communication
- Test strategy and plan design
- Documenting results and recommendations
Topic 3: Accessibility in Usability Evaluation15%- Inclusive design considerations
- Evaluating compliance and accessibility barriers
- Standards: WCAG, ISO 9241, EN 301 549
Topic 4: Risks in Usability, UX and Accessibility15%- Project and product-level risks
- Impact analysis and mitigation
- Identification and classification of risks
Topic 5: Usability Evaluation Methods and Techniques25%- Usability testing: planning, preparation, execution, analysis
- Inspection methods: heuristic evaluation, cognitive walkthrough
- Inquiry methods: surveys, interviews, focus groups
Topic 6: Basic Concepts of Usability, UX and Accessibility15%- Definitions and core principles
- Business value and objectives
- Relationship between usability, UX and accessibility

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

Question #1

During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?

  • A. Good idea
  • B. Functional problem
  • C. Positive finding
  • D. Usability problem
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Which of the following is the best description for a usability test session?

  • A. A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
  • B. A document specifying a sequence of actions for the execution of a usability test.
  • C. A black-box test technique in which test cases are designed to execute usability scenarios.
  • D. A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

A large customer complained that a business application developed by your company sometimes transfers the wrong amount of money to clients, although there are no complaints of the actual users. The expected amount differs from the actually transferred amount by a factor of 10 or 100. After analyzing the log files, you found out that the application itself works fine. The problem seems to be caused by confusing text fields and labels for the decimal place, leading to user errors.
Which usability risk should be reasonably addressed for the next release?

  • A. Users buy the software product but repeatedly need to call support because they don't understand how to use it
  • B. Users won't buy or use the software product because it lacks effectiveness, efficiency or satisfaction
  • C. Increased liability through risk to financial loss caused by a poorly designed or deceptive user interface
  • D. Users resist using a software product which is essential for their daily work because it lacks usability
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

  • A. The usability of the website is bad - five minutes is way too long
  • B. That depends on the context of use as users may have different expectations
  • C. That depends on the accessibility of the website
  • D. The usability of the website is good - five minutes is a fair amount of time
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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