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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business.
NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will needto be visible to users at the parent account level. NTO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?

A) Extend the Standard Role Hierarchy setting departments as child accounts.
B) Enable the External Account Hierarchy setting departments as child accounts.
C) Use the Business Accounts and Contacts with Sharing Sets to grant additional record access as needed.
D) Since NTO has person accounts, it cannot use the External Account Hierarchy and will need touse groups and sharing rules to grant the required record access.

2. Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO's Experience site?
Choose 2 answers

A) Ensure that the Contact field is empty in the registration section.
B) Contact Sales customer Support to enable Person Accounts.
C) Ensure that the Account field is empty in the registration section.
D) Contact Salesforce Customer Support to enable Communities Self Registration Controller.

3. Ursa Major Solar would like the navigation menu in the customer portal to be vertical.
Which two options make this possible?
Choose 2 answers

A) Fix the header's Position.
B) Edit the default navigation
C) Write custom code
D) Download an app from AppExchange

4. Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this?
Choose 2 answers

A) Add external users directly to approval queues and create a digital experience for those users.
B) Assign external users as the co-owners on records and create a digital experience for those users.
C) Assign external users as approvers on records and create a digital experience forthose users.
D) Assign external users Super User accesson records and create a digital experience for those users,

5. Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.

A) Metadata API is ideal when multiple work streams are involved.
B) Metadata API supports migrating all Communicates settings and features.
C) Metadata API can be used programmatically as well as declaratively.
D) Metadata API is ideal for when the changes are complex.

Solutions: