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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?

A) Assign individual roles rather than mutual team roles
B) Change work group roles at random
C) Exercise collective control over the pace of work
D) Share information but not engage in collective performance goals

2. Although team performance has been fairly good, members feel that more could be done to improve their effectiveness. They feel that some team members could be more collaborative. Which type of reward system could be used effectively in this situation?

A) A system that emphasizes group rewards based on aggressive competitiveness
B) A system that emphasizes individual rewards for aggressive competitiveness
C) A system that emphasizes rewards for individual contributions as well as for selfless contributions
D) A system that emphasizes group rewards for maximizing productivity

3. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?

A) Environment is the single element in determining an individual's behavior.
B) Studies demonstrate that environment influences behavior but has no influence on personality.
C) Personality and behavior are based solely on environmental factors.
D) The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.

4. Which dimension of the Fiedler contingency model is associated with the degree of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?

A) Leader-member relations
B) Task structure
C) Position power
D) Leader-member exchange

5. A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

A) Specificity and encouragement
B) Challenge and encouragement
C) Direction and challenge
D) Specificity and feedback

Solutions: