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Salesforce Certified Slack Administrator Sample Questions:
1. Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
A) Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
B) Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
C) Email a "How to use Slack guide" to new hires before they start.
D) Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
2. You're a Workspace Admin on a Slack Enterprise Grid plan.
Your marketing team is working with an external contractor for a new product launch.
The contractor does not have Slack access, and multiple internal teams need to collaborate with them.
Which type of access should you recommend for the contractor?
A) Single-Channel Guest with access to one project channel
B) Multi-Channel Guest with access to all relevant project channels
C) Slack Connect direct message (DM) between the contractor and project lead
D) Full member with access to the marketing workspace
3. Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.
Large Inc.'s Human Resources (HR) director is looking to streamline how they:
* Share department-specific policies, and
* Handle sensitive questions hiring managers may have regarding recruiting and candidate offers.
Each department has its own separate Enterprise Grid workspaces. How should the HR director use Slack for this use case?
(Select the best answer.)
A) Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.
B) Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.
C) Create separate hiring manager group direct messages (group DMs) for each Department.
D) Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.
4. You're a Workspace Owner introducing Slack to your organization for the first time.
In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week.
What's the best way to determine the winner?
(Select the best answer.)
A) View the Channels tab in the Slack analytics dashboard.
B) Install a custom bot in each channel to count all messages.
C) Export messages from your workspace to view message data offline.
D) View the Members tab in the Slack analytics dashboard.
5. You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.
What recommendation should you make to prevent this from happening in the future?
(Select the best answer.)
A) Integrate with a Discovery solution using Slack's Discovery API.
B) Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.
C) Use the Admin APIs to create a custom script to flag credit card numbers.
D) Use Workflow Builder to allow people to report policy violations.
Solutions:
Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |