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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're planning a surprise milestone birthday party for your Team Leader virtually.
Currently, the planning committee consists of two direct team members, with plans to invite cross-functional friends.
What should you do to facilitate the conversation?
(Select the best answer.)

A) Create a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process.
B) Create a new public channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.
C) Create a thread for planning in your existing team channel and @mention the team members on the planning committee.
D) Create a new private channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

2. You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?

A) Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid
B) SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan
C) Mandatory two-factor authentication (2FA) on the Slack Free plan
D) Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan

3. A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue.
They may need to reference the history in the future. Of note, there has not been any new activity in #bug- cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?

A) Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
B) Convert the channel to private, and then archive it; members of the channel will retain access to the files.
C) Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.
D) Delete the channel; messages from a deleted channel are still available via search.

4. Your organization's Slack Enterprise Grid consists of dozens of workspaces with various access settings.
You want to ensure that all new employees are able to join their team's respective workspace.
What is the best way to set up the new employees?

A) Add new employees to user groups and assign the user groups to the respective workspaces.
B) Ensure managers are adding their employees to their respective workspaces. New employees can browse other workspaces as they onboard and become more familiar with Slack.
C) Use identity provider (IdP) groups to assign new employees to their respective workspaces.
D) Ensure that the human resources team is adding the new employees to their respective workspaces. Set up and send a "Welcome to Slack" Slackbot message to all new employees introducing them to other public workspaces they can join.

5. You're a Workspace Owner at Acme Inc.
You notice that the #help-benefits channel receives a large number of off-topic payroll requests.
In which two ways can you help address this issue?
(Choose 2 answers.)

A) Work with the benefits team to set a clear channel topic, and pin a post that includes the scope of requests/questions that belong in #help-benefits.
B) Work with the benefits team to help them respond to each individual payroll-related request with a gentle reminder that this channel is for benefits questions only.
C) Use the share feature in Slack to notify the payroll team of each request that has been posted in the
#help-benefits channel via direct message (DM).
D) Encourage the payroll team to create their own public #help channel in Slack so employees have a place to go with their questions and requests.
E) Encourage channel owner(s) from the benefits team to add members of the payroll team to #help- benefits to respond to each payroll request.

Solutions: