Real Exam Questions PEGAPCDC85V1 Dumps Exam Questions in here [Oct-2021]
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NEW QUESTION 26
MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?
- A. Audience
- B. Customer segment
- C. Prioritization formula
- D. Applicability rules
Answer: A
NEW QUESTION 27
In Pega Customer Decision Hubtm, the characteristics of an action are defined by using
- A. properties
- B. banners
- C. plain text
- D. logos
Answer: A
NEW QUESTION 28
U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?
- A. Set the action availability to Never
- B. Set the action availability to Within a defined time period
- C. Set the action availability to Always
- D. Set the action availability to Template
Answer: B
NEW QUESTION 29
What is the name of the property that is automatically recomputed for each decision component?
- A. Order
- B. Rank
- C. Propensity
- D. Priority
Answer: B
NEW QUESTION 30
In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?
- A. Set Property
- B. None, properties are available
- C. Data Import
- D. Proposition Data
Answer: A
NEW QUESTION 31
MyCo, a mobile company, uses Pega Customer Decision Hubtm to display offers to customers on its website.
The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?
- A. Enable an action value in the prioritization formula.
- B. Ensure that the propensity is enabled in Arbitration tab.
- C. Create an adaptive model rule at the Issue-level.
- D. Create a prioritization decision strategy at the Group-level.
Answer: A
NEW QUESTION 32
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
- A. Suitability
- B. Suppression rules
- C. Applicability
- D. Eligibility
Answer: A
NEW QUESTION 33
U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.
What changes do you need to make in the decision strategy for the updated scorecard to take effect?
- A. The score calculation is independent of the strategy and no change is required.
- B. A new proposition filter needs to be configured in the strategy to filter on customer income.
- C. Add a new Group By component for the mortgage limit calculation.
- D. Remap the scorecard property in the decision strategy for the change to take effect.
Answer: B
NEW QUESTION 34
U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hubtm.
Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?
- A. Good
- B. Very Poor
- C. Poor
- D. Fair
Answer: B
NEW QUESTION 35
U+ Bank, a retail bank, uses Pega Customer Decision Hubtm for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)
- A. Business levers
- B. Context weighting
- C. Engagement policies
- D. Contact policies
Answer: A,C
NEW QUESTION 36
A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?
- A. Volume constraints
- B. Suppression rules
- C. Customer contact limits
- D. Applicability rules
Answer: B
NEW QUESTION 37
U+ Bank wants to use Pega Customer Decision Hubtm to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab?
(Choose Two)
- A. Define the starting population
- B. Add contact policy rules
- C. Enable web channel
- D. Map the real-time container to a business structure level
Answer: C
NEW QUESTION 38
U+ Bank has decided to use the Pega Customer Decision Hubtm to recommend more relevant banner ads to its customers when they visit the personal portal.
Select each placement type on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
NEW QUESTION 39
U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
What do you configure to implement this requirement?
- A. Output template
- B. Email treatment
- C. Dynamic template
- D. File template
Answer: C
NEW QUESTION 40
U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A. Select Refresh the audience
- B. Trigger an external ETL (Extract-Transform-Load) process
- C. Run the starting population segment daily
- D. Select different audience sample with similar profile
Answer: C
NEW QUESTION 41
U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.
As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?
- A. Increase the business weight of the Platinum Plus card.
- B. Increase the starting propensity of the Platinum Plus card.
- C. Increase the action value of the Platinum Plus card.
- D. Increase the context weight of the Platinum Plus card.
Answer: D
NEW QUESTION 42
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hubtm. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.
Answer:
Explanation:
NEW QUESTION 43
U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)
- A. Credit card number
- B. No annual fee credit card
- C. Credit card status
- D. 1% cash back credit card
Answer: B,C
NEW QUESTION 44
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.
Answer:
Explanation:
NEW QUESTION 45
Aggregation components provide the ability to________________.
- A. choose between actions
- B. make calculations based upon a list of actions
- C. filter actions based on priority and relevance
- D. set a text value to a strategy property
Answer: B
NEW QUESTION 46
MyCo, a mobile company, uses Pega Customer Decision Hubtm to display offers to customers on its website.
The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what must you do to present offers from the two groups?
- A. Set contact limits for both the groups.
- B. Map a real-time container to the Top-level or Issue-level.
- C. Enable an engagement policy for the second group.
- D. Create a decision strategy at the Issue-level.
Answer: D
NEW QUESTION 47
You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?
- A. Offer eligibility
- B. Predicted customer behavior
- C. Customer contact policy
- D. Offer relevancy
Answer: A
NEW QUESTION 48
U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?
- A. Suppression policy
- B. Volume constraints
- C. Customer contact limits
- D. Applicability rules
Answer: D
NEW QUESTION 49
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