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Avaya IP Office Configuration and Maintenance Sample Questions:

1. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?

A) Historical Reporting Application
B) System Status Application
C) Advanced Summary Reporter
D) Call Detail Reporter

2. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A) CCR
B) Voicemail Pro
C) ContactStore
D) IIS
E) One-X Portal

3. On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A) SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
B) SIP calls will be routed on I AN 2 because "Open Internet" is a direct connection to the Internet.
C) SIP Calls will be routed by the IP Office NAT table.
D) SIP Calls will be routed by the IP Office routing table.

4. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail.
Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system status snapshot and debug view set to level 5 Information trace and voicemail call flow database
B) system monitor trace with ISDN data and debug view set to level 9 high trace and voicemail call flow database
C) system monitor trace with ISDN data and debug view set to level 5 Information trace and voicemail call flow database
D) system status snapshot and debug view set to level 9 high trace and voicemail call flow database

5. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) POP3
B) MAPI
C) IMAP
D) HTTP

Solutions: