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Avaya 3000-3 Q&A - in .pdf
- Exam Code: 3000-3
- Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
- Updated: Sep 25, 2026
- Q & A: 59 Questions and Answers
- Convenient, easy to study.
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- Exam Code: 3000-3
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- Updated: Sep 25, 2026
- Q & A: 59 Questions and Answers
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Avaya 3000-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Network & Telephony Integration | 20% | - Security and access control - SIP trunking and PSTN connectivity - LAN/WAN connectivity and QoS |
| Topic 2: Implementation & Configuration | 35% | - Avaya IP Office system deployment - User configuration, dial plan, and routing - Licensing, feature activation, and system setup - Voicemail, messaging, and unified communications |
| Topic 3: Infrastructure & Requirements Gathering | 25% | - Application integration and capacity planning - Customer business and productivity requirements - Existing PBX, dial plan, and telecom infrastructure - Data network assessment and readiness |
| Topic 4: Maintenance, Troubleshooting & Support | 20% | - System monitoring and routine maintenance - Fault isolation and issue resolution - Backup, restore, and software updates |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question #1
An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?
- A. net time
- B. get time
- C. time server
- D. time
Correct Answer: A 🗳️
Question #2
Which item must be completed for an IP Office user to be counted in CCR as an agent?
- A. User must be defined as an agent in one-X Portal.
- B. CCR Agent Must be checked on the user's Supervisor tab.
- C. force Account Code must be checked on the user's Supervisor tab.
- D. User must be a member of a hunt group.
Correct Answer: B 🗳️
Question #3
The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
- A. Database Action
- B. Condition Action
- C. Miscellaneous Action
- D. Configuration Action
Correct Answer: A 🗳️
Question #4
A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?
- A. The Workgroup name must be in each server.
- B. IP Office must be in a SCN.
- C. The registry key is a string containing the name of the share.
- D. VoiceMail Pro must be part of the domain.
Correct Answer: C 🗳️
Question #5
Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)
- A. Add names to the system directory.
- B. Users need to record their names.
- C. Configure Dial By Name action off Auto Attendant.
- D. Embedded Voicemail code is set.
Correct Answer: C,D 🗳️
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