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What is the duration of the CRT-261 Exam

• Format: Multiple choices, multiple answers
• Number of Questions: 60
• Passing Score: 67%
• Length of Examination: 105 minutes

Who should take the CRT-261 exam

The Salesforce Service Cloud Consultants CRT-261 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Service Cloud Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce Service Cloud Consultants CRT-261 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Salesforce Service Cloud Consultants CRT-261 Exam then he should take this exam.

CRT-261 Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our CRT-261 exam dumps will include the following topics:

• Case Management 11%
• Integration and Data Management 6%
• Implementation Strategies 19%
• Service Cloud Solution Design 19%
• Interaction Channels 9%
• Industry Knowledge 22%
• Contact Center Analytics 5%
• Knowledge Channels 9%

Reference: https://trailhead.salesforce.com/en/academy/classes/crt261-certification-preparation-for-service-cloud-consultant/

Salesforce CRT-261日本語 Exam Syllabus Topics: