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Before sitting for the official test, you need to prepare by studying relevant books and training courses. Here are three options you should check out:
This is another course that will assist you in preparing for the core exam, which is also part of the certification path. It trains you on advanced-level roles based on developing and running technologies for Cisco collaboration. You will gain skills required to enforce and deploy basic collaboration technologies, including infrastructure and configuration, protocols, call management, quality of service etc. The course includes 8 days of classroom time with an instructor or a combination of the 5-day virtual learning session and 3 days of self-study. Otherwise, you can choose to obtain a set of resources equivalent to the 8 days of studies, including videos, practice questions, and quizzes.
This is Cisco's official training course for 300-810 exam. It trains you in different areas of collaboration applications. By taking the course, you'll learn how to optimize IT communication systems, reinforce regulatory frameworks, and enhance collaboration structures. You should have a basic knowledge of networking technology before enrolling in the program as it delves deeper into the subject. Training is provided in three formats, so you can choose to attend a 5-day practical class with an instructor, a 3-day virtual class, or just get e-learning content for 5 days of studies.
This is another valuable preparation resource. It gives you the expertise required to handle and maintain a simple, single-site Cisco Unified Communications Manager (CM) solution with the Session Initiation Protocol (SIP) gateway. The course comprises initial parameters, system management, including phones and video endpoints, customer management, maintenance and troubleshooting tools for Cisco Unified Communications solutions, and more. It also serves as an entry-level guide for beginners of Cisco collaboration technology. It covers practical knowledge that will boost your preparation for 300-810 CLICA exam and other professional-level collaboration tests. Here, you can choose 5-day sessions in either instructor-led or virtual form or an equivalent set of e-learning materials.
This test examines the candidate's knowledge regarding collaboration technology through the questions related to the four major domains. They involve all the core areas you need to know to become a skilled professional. Each domain has a specific percentage of the total content and comprises the following syllabus:
About 25% of the questions will come from this module. It requires you to understand how to configure and troubleshoot DNS for service discovery as well as Cisco Jabber voicemail integration, phone control, and client installation switches. You should also have a clear idea of the description of the Cisco Unified Attendant Console Advanced integration.
About 30% of the test questions you'll meet will come from this section. To answer them correctly, you need to know the configuration procedure for Cisco Unified Instant Message and troubleshooting methods for Cisco Unified IM&P — both on-premises.
This topic covers 15% of the exam questions. It requires you to know the various SSO types for collaboration and the SAML SSO login process flow based on Cisco Collaboration solutions. You'll also be tested on your familiarity with SAML components.
This domain also takes about 30% of the exam questions. It assesses one’s skills in configuring and troubleshooting call handlers, voicemails transmissions, routing rules, and more using Cisco Unity Connection. Other relevant parts of this domain include toll fraud prevention, Cisco Unity Express troubleshooting, and digital networking in Cisco Unity Connection.
The 300-810 exam is associated with the CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation certifications.
This exam tests your knowledge of collaboration applications, including:
While prepaing for exam aspirants will learn to implement and troubleshoot voice mail and Interactive Voice Response (IVR) solutions using Cisco Unity Connections and Cisco Unity Express
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco Unified Communications Manager Implementation | 30% | - Implement dial plan analysis and optimization - Implement UCM security features - Implement UCM auto-registration and IP phone deployment - Implement hunt groups and call queuing - Describe Cisco UCM deployment and call routing - Implement extension mobility and UCM device mobility - Implement Cisco UCM traffic simplification via SIP trunking |
| Topic 2: Cisco Unified Communications Solutions Overview | 15% | - Describe Cisco collaboration endpoints and clients - Describe Cisco Collaboration architecture and cloud deployment models - Describe on-premises and hybrid deployment models |
| Topic 3: Cisco Webex Collaboration Solutions | 10% | - Describe Webex App hybrid services deployment - Describe Cisco Webex Meetings and Teams integration |
| Topic 4: Cisco Unity Connection Implementation | 15% | - Implement Cisco Unity Connection integration with UCM - Implement Cisco Unity Connection messaging - Implement call handlers and routing rules - Implement Cisco Unity Connection user accounts and contacts |
| Topic 5: Cisco Expressway Implementation | 15% | - Implement firewall traversal for B2B calls - Implement Cisco Expressway security and certificates - Implement Cisco Expressway for Mobile and Remote Access |
| Topic 6: Cisco Unified IM and Presence Implementation | 15% | - Implement Cisco Unified IM&P compliance features - Implement IM&P high availability - Implement Cisco Unified IM&P services and users |
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