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Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. Which tool do you use to backup the entire Cisco Unity database and restore it as a whole to a new server?

A) Cisco Unity Disaster Recovery Tools
B) Cisco Config File Manager
C) Cisco Automated Backup
D) COBRAS hot mode
E) Consolidated Object Backup and Restore Application Suite briefcase mode
F) Backup and Restore Utility

2. You are the VoIP administrator for your company. You have assigned a soft phone to a sales officer. The user is currently at the airport and uses Cisco Unified Personal Communicator over a VPN connection. The user reports that calls could not be made or received. What should you verify before fixing the problem?

A) if directory number is configured to the correct partition and calling search space
B) if the end user is associated with the Client Service Framework device in the Cisco Unified Communications Manager end-user configuration
C) if global call routing is enabled
D) user authentication
E) class of service settings
F) firewall settings in your company network

3. You are troubleshooting Cisco Unity Connection and find that the interview handlers service does not play anything. You find that only Goodbye call handler is available. What must you verify before trying to fix the problem?

A) Questions are active and recorded.
B) Users and call handlers are placed in the correct partition.
C) Calls are routed when callers press "0".
D) Users have selected the delist option.
E) Dial plan has been set up correctly.
F) Phone language settings are correct.

4. You are configuring a secure connection between the Lightweight Directory Access Protocol directory and the Cisco Unified Communications Manager. To complete this configuration, you upload the Lightweight Directory Access Protocol server certificate to the Certificate Management interface. Which two additional steps are needed to complete the configuration? (Choose two.)

A) Restart the Lightweight Directory Access Protocol service on the Cisco Unified Communications Manager server.
B) Restart the Tomcat service.
C) Restart the Lightweight Directory Access Protocol server.
D) Restart the directory service.
E) Restart the Hypertext Transfer Protocol service.
F) Restart the Cisco DirSync service.

5. What is the procedure for importing users from Cisco Unified Communications Manager Express into Cisco Unity Express?

A) Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the CLI administrator username and password, and use the CLI synchronization command under telephony-services to import up to 200 users from Cisco Unified Communications Manager Express.
B) Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the web administrator username and password, and click Synchronize Information under the Administration menu to import up to 200 users from Cisco Unified Communications Manager Express.
C) Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the web administrator username and password, and click Synchronize Information under the Administration menu to import as many users as are supported by Cisco Unified Communications Manager Express.
D) Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the CLI administrator username and password, and use the CLI synchronization command under telephony-services to import as many users as are supported by Cisco Unified Communications Manager Express.
E) Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the web administrator username and password, and click Synchronize Information under the Administration menu to import up to 100 users from Cisco Unified Communications Manager Express.

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