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Peoplecert CMS7 Q&A - in .pdf
Peoplecert CMS7 Value Pack
(Frequently Bought Together)
- Exam Code: CMS7
- Exam Name: ITIL V3 Foundation
Online Testing Engine supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser.- If you purchase Peoplecert CMS7 Value Pack, you will also own the free online Testing Engine.
- Updated: Sep 13, 2026
- Q & A: 370 Questions and Answers
- CMS7 PDF + PC Testing Engine + Online Testing Engine
- Value Pack Total: $119.98 $79.99
- Save 50%
Peoplecert CMS7 Q&A - Testing Engine
- Exam Code: CMS7
- Exam Name: ITIL V3 Foundation
- Updated: Sep 13, 2026
- Q & A: 370 Questions and Answers
- Uses the World Class CMS7 Testing Engine.
Free updates for one year.
Real CMS7 exam questions with answers.
Install on multiple computers for self-paced, at-your-convenience training. - Testing Engine Price: $59.99
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Peoplecert CMS7 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Management as a Practice | - Concept of best practices in service management - Definition of services and customers - Role of service management |
| Processes and Functions | - Key ITIL processes and their purposes - Functions such as service desk, technical management |
| Service Lifecycle | - Service Strategy - Continual Service Improvement - Service Operation - Service Transition - Service Design |
Peoplecert ITIL V3 Foundation Sample Questions:
Question #1
Why are public frameworks and standards (such as ITIL) attractive when compared to proprietary knowledge?
- A. Proprietary knowledge has been tested in a wide range of environments
- B. Proprietary Knowledge is difficult to adopt, replicate or transfer since it is often undocumented
- C. Public standards are always cheaper to adopt
- D. Public frameworks are prescriptive and tell you exactly what to do
Correct Answer: B 🗳️
Question #2
Which of the following areas would technology help to support during the Service Transition phase of the lifecycle?
1.Data mining and workflow tools
2.Measurement and reporting systems
3.Release and deployment technology
4.Process Design
- A. 1, 2 and 3 only
- B. 1, 3 and 4 only
- C. 2, 3 and 4 only
- D. All of the above
Correct Answer: A 🗳️
Question #3
What guidance does ITIL give on the frequency of production of service reporting?
- A. Reporting intervals should be set by the Service Provider
- B. Reports should be produced weekly
- C. Service reporting intervals must be the same for all services
- D. Service reporting intervals must be defined and agreed with the customers
Correct Answer: D 🗳️
Question #4
Staff in an IT department are experts in managing specific technology, but none of them know what services are offered to the business. What imbalance does this represent?
- A. Extreme focus on responsiveness
- B. Extreme internal focus
- C. Extreme focus on cost
- D. Vendor focused
Correct Answer: B 🗳️
Question #5
Which of the following is event management NOT used for?
- A. Recording service desk staff absence
- B. Monitoring the status of configuration items
- C. Recording and monitoring environmental conditions in the data center
- D. Intrusion detection in the data center
Correct Answer: D 🗳️
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