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3000.2 Q&A - in .pdf
- Exam Code: 3000.2
- Exam Name: ACSS Small and Medium Enterprise (SME) Communications
- Updated: Sep 08, 2026
- Q & A: 103 Questions and Answers
- Convenient, easy to study.
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- Updated: Sep 08, 2026
- Q & A: 103 Questions and Answers
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- Exam Name: ACSS Small and Medium Enterprise (SME) Communications
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Avaya 3000.2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Troubleshooting | - Software upgrades and patch management - System monitoring and diagnostics tools - Fault isolation and resolution procedures |
| Call Routing and Features | - Voicemail and messaging services - Auto attendants and hunt groups - Inbound and outbound call routing |
| Installation and Configuration | - Trunk configuration (SIP / PRI / analog) - User, extension, and endpoint configuration - Initial system setup and provisioning |
| Networking and SIP Integration | - SIP trunk configuration and troubleshooting - IP networking fundamentals for SME systems - Firewall/NAT considerations for VoIP deployments |
| SME Communications System Overview | - Avaya SME portfolio overview (IP Office / SME solutions positioning) - System architecture and core components - Licensing and feature enablement concepts |
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question #1
After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?
- A. The SIP lines had the SIP URI tab deleted.
- B. The SIP lines had a Line ID of 15.
- C. The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.
- D. The new PRI channels took all existing SIP Trunk Licenses.
- E. The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
Answer: B
Question #2
Which three choices must be verified as part of a site survey? (Choose three.)
- A. corporate strategy for disaster recovery
- B. infrastructure, cabling, and environmental
- C. network readiness and capacity to support VoIP
- D. existing call volumes, service providers, and costs
- E. servers, OS, desktop applications, firewalls, and routers
Answer: B,C,E
Question #3
Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)
- A. ISDN-U
- B. PRI 24/30
- C. Legacy Carrier Card
- D. IP 500 PRI-U
- E. Voice Compression Module
Answer: B,C
Question #4
Which two settings are required to receive emails as a QoS Alarm from a remote IP Office site? (Choose two.)
- A. Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send message.
- B. Go to System > SMTP tab, put the email address used by IP Office to send the message.
- C. Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send messages then go to the SMTP tab and insert the email used by VMPRO.
- D. Go to System > "System event" tab > Alarm Tab, create the new alarm and insert the email address that must receive the QoS alarm message.
- E. Go to System > SMTP tab, put email address to the destination of all messages.
Answer: B,D
Question #5
A customer is running SIP phones that are locked down to G.729a. What is the bandwidth used for the speech of ten simultaneous calls?
- A. 80 Kbps
- B. 63 Kbps
- C. 560 Kbps
- D. 640 Kbps
Answer: A
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