C_BOSUP_90 Q&A - in .pdf

  • C_BOSUP_90 pdf
  • Exam Code: C_BOSUP_90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
  • Updated: Oct 17, 2026
  • Q & A: 80 Questions and Answers
  • Convenient, easy to study.
    Printable SAP C_BOSUP_90 PDF Format. It is an electronic file format regardless of the operating system platform.
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  • PDF Price: $59.99

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  • Exam Code: C_BOSUP_90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
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  • Updated: Oct 17, 2026
  • Q & A: 80 Questions and Answers
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C_BOSUP_90 Q&A - Testing Engine

  • C_BOSUP_90 Testing Engine
  • Exam Code: C_BOSUP_90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
  • Updated: Oct 17, 2026
  • Q & A: 80 Questions and Answers
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SAP C_BOSUP_90 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: SAP BusinessObjects Architecture & Components20%- BI Platform architecture
- Adaptive Processing Server, Web Application Container
- Central Management Server (CMS), Input/Output File Repository
Topic 2: SAP Solution Manager Service Desk25%- Incident Management Work Center
- CRM_DNO_MONITOR and INCMAN transactions
- Message escalation and forwarding
Topic 3: Incident Management Fundamentals20%- ITIL & SAP support processes
- SLA definitions and priority levels
- Message lifecycle and status handling
Topic 4: Support Best Practices & Escalation15%- Reproducing and documenting issues
- Communication with customers and SAP support
- Root cause analysis and resolution tracking
Topic 5: Troubleshooting & Support Tools20%- SAP Notes and knowledge base search
- Log files analysis and interpretation
- Remote support and diagnostics tools

SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

Question #1

What are benefits of using Root Cause Analysis of SAP Solution Manager? (Choose two)

  • A. Performance measurement
  • B. Safe remote access
  • C. Batch job planning
  • D. Report development
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Question #2

When a message is directed to SAP via SAP Solution Manager, which status does the message have in the Service Desk?

  • A. Incident forwarded
  • B. Confirmed
  • C. Sent to SAP
  • D. Information to SAP
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

What are the technical requirements for SAP EarlyWatch Alert? (Choose two)

  • A. The RFC destination SAPOSS should be set up.
  • B. A working network connection.
  • C. Profile parameters should be left at default values.
  • D. Data Collectors should be stopped.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Question #4

When you have reached a limit in processing a message what would be helpful for you to move forward?

  • A. Good working relationships with colleagues with whom you can share and discuss ideas.
  • B. Send the customer as much documentation as possible so they can find the solution themselves.
  • C. Call the customer and tell them that you cannot progress their message.
  • D. Take as much time as you need to think about the customer's issue on your own.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

What should the partner do when receiving a new message from an end user?

  • A. Forward it to SAP and advise the end-user of the current situation.
  • B. Undertake the support Level 1 and 2 tasks corresponding to primary support services.
  • C. Recommend to the end user to install the latest patch.
  • D. Call SAP Support for suggestions.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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