SAP C_BOSUP_90 Q&A - in .pdf

  • C_BOSUP_90 pdf
  • Exam Code: C_BOSUP_90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
  • Updated: Jul 19, 2026
  • Q & A: 80 Questions and Answers
  • Convenient, easy to study.
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  • Exam Code: C_BOSUP_90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
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  • Updated: Jul 19, 2026
  • Q & A: 80 Questions and Answers
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  • Exam Code: C_BOSUP_90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
  • Updated: Jul 19, 2026
  • Q & A: 80 Questions and Answers
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SAP C_BOSUP_90 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Support Best Practices & Escalation15%- Communication with customers and SAP support
- Reproducing and documenting issues
- Root cause analysis and resolution tracking
Topic 2: Incident Management Fundamentals20%- ITIL & SAP support processes
- SLA definitions and priority levels
- Message lifecycle and status handling
Topic 3: SAP BusinessObjects Architecture & Components20%- Adaptive Processing Server, Web Application Container
- BI Platform architecture
- Central Management Server (CMS), Input/Output File Repository
Topic 4: SAP Solution Manager Service Desk25%- Incident Management Work Center
- Message escalation and forwarding
- CRM_DNO_MONITOR and INCMAN transactions
Topic 5: Troubleshooting & Support Tools20%- SAP Notes and knowledge base search
- Remote support and diagnostics tools
- Log files analysis and interpretation

SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

1. What is a work center in the SAP Solution Manager? (Choose two)

A) A tailored and role-based user environment
B) A user community
C) Software to monitor SAP systems
D) A web-based access point to enhance support functions enablement


2. You have decided to forward a message to the next support level.
What should you include in the message? (Choose two)

A) SAP Notes that have not been tested yet.
B) Username and password in your internal message notice.
C) All relevant information you have gathered.
D) The steps which you performed to reproduce the issue.


3. Which of the following terms would be considered hits, if you performed a Note Search on integral? (Choose two)

A) Integrity
B) Integer
C) Integration
D) Integral


4. Which of the following deliverables is part of both Enterprise and Standard Support?

A) 24*7 support advisory interaction
B) 24*7 End-to-end Root Cause Analysis
C) Access to SAP Notes database
D) SLA based delivery


5. What are key components of SAP Enterprise Support offering? (Choose two)

A) Global Support Backbone
B) Mission Critical Support
C) Extended Product Support
D) Implementation Roadmap


Solutions:

Question # 1
Answer: A,D
Question # 2
Answer: C,D
Question # 3
Answer: C,D
Question # 4
Answer: C
Question # 5
Answer: A,B

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