Latest Salesforce-Communications-Cloud Pass Guaranteed Exam Dumps Certification Sample Questions
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NEW QUESTION # 34
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?
- A. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
- B. User, Person Account, Billing Account, Service Account, Contacts, Assets.
- C. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
- D. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
Answer: A
NEW QUESTION # 35
Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?
- A. Which of the provided products are still actively sold?
- B. Are there customer specific offerings?
- C. Can we rationalize products to a smaller number?
- D. Which of the products are inactive?
Answer: B
NEW QUESTION # 36
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?
- A. The Product sold is a device accessory such as phone case
- B. The product services sold can undergo future attribute changes
- C. The product/service sold is high volume, one time billing event, such as a pay per view
- D. The product Service sold has a recurring charge
- E. The product services sold will have child features added in the future
Answer: B,E
NEW QUESTION # 37
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?
- A. Use data raptor to assist with integration and introduce several manual task into the flow.
- B. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually
- C. Use the integration procedure to manage the various task that technician need to undertake
- D. Use call out to fully automate the flow so that no manual steps are required
Answer: B
NEW QUESTION # 38
ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.
- A. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
- B. Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record
- C. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
- D. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
Answer: D
NEW QUESTION # 39
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.
- A. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
- B. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
- C. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
- D. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
Answer: A
NEW QUESTION # 40
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?
- A. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
- B. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
- C. Configure a Callout Orchestration item using the enhanced system interface
- D. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
Answer: A
Explanation:
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.
NEW QUESTION # 41
Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?
- A. 1:M
- B. M:1
- C. 1:1
- D. M:M
Answer: A
NEW QUESTION # 42
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?
- A. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
- B. Use Apex to be able to send the customized payload and interpret the response
- C. Attach an Omniscript ta task and handle the integration manually
- D. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
Answer: B
NEW QUESTION # 43
UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.
- A. Digital commerce SDK
- B. Digital Commerce API
- C. Custom API via lightening Out
- D. Cart Based API using Omni Out
Answer: A,B
NEW QUESTION # 44
ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.
- A. Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
- B. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
- C. Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
- D. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
Answer: C
NEW QUESTION # 45
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
- A. Analyze the storage usage of the existing legacy system
- B. Access the archiving strategy and determine how storage will be cleared though archiving.
- C. Calculate the file and data storage required based on required data volume and file attachment requirements.
- D. Identify the storage needs between data storage and file storage.
- E. Analyze an external data storage system for more cost effective data storage
Answer: A,B,C
NEW QUESTION # 46
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue
- A. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
- B. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
- C. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
- D. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
Answer: B
NEW QUESTION # 47
United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?
- A. To validate if decomposition works on migrated assets
- B. To validate the migrated assets data aligns with assets data model
- C. To validate if MACD works on migrated Assets.
- D. To create inventory items to be used in subsequent MACD.
Answer: D
NEW QUESTION # 48
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?
- A. Model the router as an attribute of the business internet offer with a default value of 'included'
- B. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
- C. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
- D. Model the router technical product and decompose it from the business internet offer.
Answer: D
NEW QUESTION # 49
What are the 3 keys inputs used by order management to determine the output of MACD order.
- A. Fulfillment request and fulfillment request line records
- B. Quote and quote line items records
- C. Assets and inventory item records
- D. Order and order item details
- E. Commercial and technical product configurations
Answer: C,D,E
NEW QUESTION # 50
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