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Avaya 3305 Q&A - in .pdf
- Exam Code: 3305
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
- Updated: Sep 20, 2026
- Q & A: 64 Questions and Answers
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- Exam Code: 3305
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- Q & A: 64 Questions and Answers
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Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Support | - Identifying and resolving system issues - Log analysis and diagnostics |
| Avaya Aura Experience Portal Architecture | - Integration with Avaya Aura ecosystem - System components and deployment architecture |
| POM (Proactive Outreach Manager) Implementation | - POM campaign configuration - Outbound dialing strategies and workflows |
| Installation and Configuration | - Initial system configuration and setup - Experience Portal installation procedures |
| System Administration and Maintenance | - System monitoring and performance tuning - User management and role configuration |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Question #1
After building an Avaya Aura Experience Portal (AAEP) system yon choose to install additional pack, from the Red Hat distribution media (such as mod_nss package from the Servers/Web Servers section and download updates to existing packages. You now find that you are unable to access AAEP web administration pages.
Which statement is true?
- A. Updating existing software packages on AAEP servers to newer releases than the ones delivered by or validated by AAEP installation media is supported and will not impact AAEP operatic upgrades at a later date.
- B. Adding additional software packages not normally required by AAEP may require configuring new packages to use alternate network ports not reserved by Experience Portal.
- C. Adding additional software packages on the AAEP servers other than the ones delivered by or validated by AAEP Installation media is supported and will not impact AAEP operations or upgrades at a later date.
- D. You can install antivirus software on the AAEP servers. Make sure you use on-access scanning where your antivirus software runs whenever a file is changed. In addition, enable it to start scanning at the system startup by default. These features will riot interfere with AAEP performance or the time that it takes for an AAEP system to come back online after a reboot.
Correct Answer: B 🗳️
Question #2
What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)
- A. Media Processing Server (MPS)
- B. Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers
- C. Avaya Media Servers (AMS)
- D. Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
- E. Application servers (AS)
Correct Answer: B,D,E 🗳️
Question #3
Your client reported their Avaya Proactive Outreach Manager (POM) campaign is playing this message to their customers:
The system is experiencing technical difficulties.
Which two steps would you take to identify the likely cause of this message? (Choose two)
- A. Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available
- B. If the application uses recorded .wav files, ensure the Media Processing Platform (MPP) can e files.
- C. Ensure that the Experience Portal Manager (EPM) can communicate with the Avaya AuraCommunication Manager (AACM).
- D. Ensure that the Short Message Service (SMS) server is not down.
- E. If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.
Correct Answer: A,E 🗳️
Question #4
When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)
- A. The AAEP Web administration POM menu
- B. The graphical user interface (GUI)
- C. The Remote Desktop
- D. The Tomcat Administration Screen
- E. The command line interface (CLI)
Correct Answer: B,E 🗳️
Question #5
A customer creates a campaign but it is failing to start.
Which two logs should be checked for possible error messages? (Choose two)
- A. $POM_HOME/logs/CmpDirService.out* log files
- B. $POM__HOME/logs/PIM _CmpMgr.log* log files
- C. $POM_HOME/logs/PIM_CmpDir.log* log files
- D. $POM_.HOME/logs/CmpMgrService.out* log files
- E. $POM _HOME/logs/PIM_Web.log log* files
Correct Answer: B,C 🗳️
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