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IBM Enterprise Storage Technical Support Sample Questions:

1. A customer wants a new tape library. The customer currently uses LTO-4 tapes but has some older archive tapes on LTO-3.
What is the highest level tape drive the customer can install and still read the older archive tapes and write to current tapes?

A) LTO-3
B) LTO-6
C) LTO-4
D) LTO-5

2. How is RTO defined?

A) The amount of times it takes, from initial disaster declaration, to having critical business processes available to users.
B) The time it takes to complete the nighty backup process.
C) The amount of data loss that's deemed acceptable, defined by application, in the event of a disaster-failover scenario.
D) The time it takes to restore the backup tapes at a remote site.

3. Which solution offers compression?

A) DS8870
B) XIV
C) FlashSystem V840
D) FlashSystem 840

4. A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?

A) Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.
B) Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.
C) Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.
D) Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.

5. Which IBM backup product should you propose to a customer who wants to meet the disk-based business continuity needs of the enterprise data center?

A) IBM Spectrum Accelerate
B) IBM Spectrum Control
C) IBM Spectrum Protect
D) IBM Spectrum Archive

Solutions: