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Microsoft MB2-866 Exam Syllabus Topics:

Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

Question 1

Users in a Microsoft Dynamics CRM 2011 organization run Microsoft Dynamics CRM 2011 for Microsoft Office Outlook. Which of the following Outlook settings are managed by the Microsoft Dynamics CRM system settings? (Choose all that apply.)

A. the process of updating parent accounts when contacts synchronize
B. the synchronizing client
C. the interval between sending of Microsoft Dynamics CRM email messages
D. minimum times for synchronization processes

Question 2

You need to enable users to view audit records from within the Account and Contact forms of Microsoft Dynamics CRM 2011. Which security privilege should you enable?

A. View Audit Partitions
B. View Audit History
C. Turn On Tracing
D. View Audit Summary

Question 3

Which of the following statements about entity mapping in Microsoft Dynamics CRM 2011 are true? (Choose all that apply.)

A. Mapping does not apply if a user creates a new record outside of the context of a parent record.
B. Mapping maintains a relationship between the source entity and the target entity after a record is created.
C. Mapping keeps data in the source entity synchronized with data in the target entity.
D. One source field can be mapped to many fields in the target entity.

Question 4

Which of the following is a task-based privilege?

A. Publish Articles
B. Write Contract
C. Share Opportunity
D. Append Note

Question 5

In Microsoft Dynamics CRM 2011, you import a managed solution that changes the Account Territory field name in the Account entity to Sales Area. You plan to import another managed solution in which the Account Territory field name is changed to Neighborhood. What will happen if you import the second managed solution?

A. The managed solution will be imported and the Account entity will contain both fields, Sales Area and Neighborhood.
B. The managed solution will be imported, and the field name will remain Sales Area.
C. The managed solution will be imported, and the field name will change to Neighborhood.
D. The managed solution will not be imported.

Solutions: