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133-S-713 Q&A - in .pdf
- Exam Code: 133-S-713
- Exam Name: Avaya Proactive Contact Solutions Implementation Exam
- Updated: Aug 07, 2026
- Q & A: 237 Questions and Answers
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- Updated: Aug 07, 2026
- Q & A: 237 Questions and Answers
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133-S-713 Q&A - Testing Engine
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Avaya 133-S-713 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture and Overview | 20% | - System architecture and deployment models - Proactive Contact system components - Integration with Avaya communication platforms |
| Topic 2: Reporting and Optimization | 10% | - Performance tuning and optimization - Standard and custom reports |
| Topic 3: Configuration and Administration | 30% | - Scripting and call flow design - Agent and supervisor setup - Call list management and import - Dialing modes and campaign configuration |
| Topic 4: Maintenance and Troubleshooting | 15% | - Common issues and resolution - Backup and restore procedures - System monitoring and logging |
| Topic 5: Installation and Setup | 25% | - Server and software installation procedures - Database and network configuration - Initial configuration and licensing |
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