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HP Delta -Selling HP PPS ServiceOne Services Sample Questions:

1. What is an example of the value that HP PPS Services offer to your customers?

A) A customer's IT staff can be trained by HP to quickly repair printer faults.
B) Customers can save up to 63% on new hardware purchased under an HP Care Pack Service.
C) Customers have security for lost laptops and desktops due to a mobile workforce.
D) Customers can save up to 44% of the cost of an out-of-warranty repair.

2. Which HP PPS Service is paid as an up-front cost at the time of the purchase?

A) HP Care Pack Services
B) HP Standard Contractual Services
C) HP Priority Services
D) HP Custom Contractual Services

3. Which HP PPS Services allow customers to only choose support duration from a fixed 1 to 5 years?

A) HP Care Pack Services
B) HP Standard Contractual Services
C) HP Priority Services
D) HP Custom Contractual Services

4. Which mobile app can be downloaded to search for the three best HP Care Pack Services for a specific
product?

A) HP Care Pack Central
B) HP Cirrus
C) MySalesGuide
D) HP Attach Widget

5. HP Travel Risk Care Pack Service provides which benefit to the end-user?

A) Accidental Damage Protection
B) Availability in over 150 countries
C) An HP technician onsite next business day
D) 24 hour coverage, including holidays

Solutions: