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HP HP2-B115 Exam Syllabus Topics:

HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Your education customer needs to provide personal computing facilities in several dedicated computer rooms to support a large number of students at very low cost. Which product line should you offer?

A) HP Business Desktops
B) HP Thin Clients
C) HP ElitePad
D) HP EliteBook Folio 1000

2. Which serviceability benefit does the HP 800 series offer?

A) EasyAccess door
B) a two-hour, onsite visit
C) remote servicing support
D) a replacement device within twodays

3. Which ISVs and partners does HP collaborate with to give customers the edge that they need?

A) Autodesk, Adobe, and ArcGIS
B) Microsoft, Oracle, and Sage
C) Sage, PeopleSoft, and Word
D) LANDesk. Excel and Arcserve

4. Which statement best describes HP OfficeJet print quality'? (Select two.)

A) OfficeJet inks are not as good as laser printing for business printing.
B) Mono only prints are resistant to water.
C) HP only offers mono printing with ink. and this beats laser print outs
D) Customers who work in the Enterprise environment should only be looking at LaserJet printers. HP OfficeJet inks can give you high quality prints that are water resistant.
E) HP OfficeJet inks can withstand highlighter use and resist smearing.

5. A customer tells you that they knocked over a glass of water onto their Notebook and need a replacement, as is not working anymore. Which feature should you turn into a benefit for the customer?

A) spill resistant keyboard
B) HP DisplaySafe frame
C) HP DuraFinish
D) business-rugged magnesium chassis

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